VikingVPN Warrant Canary -- December 2016

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December 28th 2016

VikingVPN, and it's parent company Viking Connections LLC, from the inception of the company to present day, has not received any of the following:

Requests for information - Civil or Criminal - We have never received a request for information on a specific user, nor any request for bulk user data, nor any request for metadata.

Requests to modify or weaken our services - We have never received a request to change our encryption, our security practices, or our protocols. This includes wiretap orders or implementing methods to identify users on our network.

Requests for private keys - We have never received a request for private VPN server keys, access to our website CA, or any code signing certificates we control. This includes all of our self-signed certificates in the chain used by our VPN network.

Specific Clandestine Warrants - We have never received a request under FISA 702 or Section 215 of the Patriot Act, nor any other clandestine court order.
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Seattle Cluster Migration

Due to a litany problems with our hosts in Seattle, we have decided to stop doing business with the company that was hosting our infrastructure there. The hosts did not properly respond to tickets, support was lacking, and performance of the infrastructure was below our standards.

This will lead to a temporary outage for the Seattle cluster while a new host is selected, vetted, and all of our resources are migrated over. During this transitional period, users that try to connect to Seattle will be automatically redirected to nearby clusters. We will try to minimize the length of this outage in Seattle and restore services as quickly as possible.

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VikingVPN Warrant Canary -- October 2016

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November 4th 2016

VikingVPN, and it's parent company Viking Connections LLC, from the inception of the company to present day, has not received any of the following:

Requests for information - Civil or Criminal - We have never received a request for information on a specific user, nor any request for bulk user data, nor any request for metadata.

Requests to modify or weaken our services - We have never received a request to change our encryption, our security practices, or our protocols. This includes wiretap orders or implementing methods to identify users on our network.

Requests for private keys - We have never received a request for private VPN server keys, access to our website CA, or any code signing certificates we control. This includes all of our self-signed certificates in the chain used by our VPN network.

Specific Clandestine Warrants - We have never received a request under FISA 702 or Section 215 of the Patriot Act, nor any other clandestine court order.
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> read more

Downtime -- All Server Clusters Restarting for Routine Updates

All clusters on the Viking network are being restarted for routine security and performance updates.

Downtime is expected to be less than 5 seconds.

If you are disconnected from the Viking network during this time period, you can simply reconnect to the service immediately.

> read more

Seattle Cluster Outage

We are currently investigating an outage of the entire Seattle server cluster. This post will be updated with more information when we have it.

For now, our load balancers are referring all connection requests to Seattle to Chicago to keep users online and problem free.

We will work to restore access to Seattle as soon as possible after we can found the root cause of the outage.

Update: This outage was caused by a failure of the new ticketing system of our parent host in Seattle. We are working with them to correct the issue and services have been restored in Seattle.

> read more

VikingVPN Warrant Canary -- August 2016

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September 7th 2016

VikingVPN, and it's parent company Viking Connections LLC, from the inception of the company to present day, has not received any of the following:

Requests for information - Civil or Criminal - We have never received a request for information on a specific user, nor any request for bulk user data, nor any request for metadata.

Requests to modify or weaken our services - We have never received a request to change our encryption, our security practices, or our protocols. This includes wiretap orders or implementing methods to identify users on our network.

Requests for private keys - We have never received a request for private VPN server keys, access to our website CA, or any code signing certificates we control. This includes all of our self-signed certificates in the chain used by our VPN network.

Specific Clandestine Warrants - We have never received a request under FISA 702 or Section 215 of the Patriot Act, nor any other clandestine court order.
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VikingVPN Warrant Canary -- July 2016

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August 5th 2016

VikingVPN, and it's parent company Viking Connections LLC, from the inception of the company to present day, has not received any of the following:

Requests for information - Civil or Criminal - We have never received a request for information on a specific user, nor any request for bulk user data, nor any request for metadata.

Requests to modify or weaken our services - We have never received a request to change our encryption, our security practices, or our protocols. This includes wiretap orders or implementing methods to identify users on our network.

Requests for private keys - We have never received a request for private VPN server keys, access to our website CA, or any code signing certificates we control. This includes all of our self-signed certificates in the chain used by our VPN network.

Specific Clandestine Warrants - We have never received a request under FISA 702 or Section 215 of the Patriot Act, nor any other clandestine court order.
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VikingVPN is Coming to Miami -- July 2016

In an effort to improve our services to the southeastern US, Central America, and South America, we will be adding a new server cluster in Miami. Miami is the landing site for submarine cables for much of the eastern seaboard of the United States and is an ideal location for a VPN cluster for anyone living in the region.

This will bring faster speeds to people in the area, and improve performance to all of our customers in South America.

> read more

Network Maintenance - July 2016

We will be performing network maintenance throughout the rest of the month that will cause outages for some of our server clusters.

This maintenance includes routine security updates, operating system changes for older servers, and migrating some of our servers from one of our datacenters to another.

Seattle, New York City, Los Angeles, and Bucharest will be unaffected by this maintenance.

Phoenix, Chicago, and Amsterdam will be impacted. We will be sending out notices to customers that will contain the maintenance window when the time comes for those servers to come down, and the expected length of the outage (it will be short).

If we have an outage in a location where maintenance is taking place, we recommend connecting to one of the unaffected clusters to regain access.

> read more

VikingVPN Warrant Canary -- June 2016

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July 6th 2016

VikingVPN, and it's parent company Viking Connections LLC, from the inception of the company to present day, has not received any of the following:

Requests for information - Civil or Criminal - We have never received a request for information on a specific user, nor any request for bulk user data, nor any request for metadata.

Requests to modify or weaken our services - We have never received a request to change our encryption, our security practices, or our protocols. This includes wiretap orders or implementing methods to identify users on our network.

Requests for private keys - We have never received a request for private VPN server keys, access to our website CA, or any code signing certificates we control. This includes all of our self-signed certificates in the chain used by our VPN network.

Specific Clandestine Warrants - We have never received a request under FISA 702 or Section 215 of the Patriot Act, nor any other clandestine court order.
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> read more