We have deployed a number of improvements to the VPN service in order to further optimize speeds on our network. These changes were tested thoroughly on all supported platforms and we believe there to be no cases where performance or stability will get worse.
The changes are both client and server based. So in order to enjoy the full benefit of the changes, you'll need to get a new set of OpenVPN configuration files from our website. For customers that means signing in to the website and going to the "Profile" tab, and then selecting the option to download new config files.
The install process is the same, and the changes are backwards compatible with older clients and older config files. This update has been tested on Windows 7, Windows 8, Windows 10, Windows XP, Android 4.0 and up, iOS6 and up, Ubuntu, Debian, Arch, OSX, DD-WRT and Tomato
There are no changes to the security infrastructure or settings in place with these changes.
If you have any questions for us, or have any problems updating your config files, feel free to contact us at customer care.