*This upgrade has been completed and the NYC cluster is operating normally*
Our server cluster in NYC is being migrated to a new SSAE16 data center for better connectivity and greater uptime. The NYC cluster will be down throughout this migration, and the cluster will be down for maintenance for approximately 8 hours.
At this time, we are redirecting all NYC customer traffic through our Chicago cluster.
When the migration is complete and the servers have been tested for functionality, we will update this post notifying our users that the NYC cluster has returned to normal.
We have halted the redirection of users from NYC to Chicago. The NYC cluster is live once again in its new home. To connect to the cluster, just disconnect your current connection and connect using your NYC.ovpn file.